Legal
Privacy Policy
Last updated August 25, 2026
Level Up Lighting LLC (“Level Up Lighting,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, who we share it with, and the choices you have. It applies to this website and to the quote, contact, and phone inquiries that come through it.
Information we collect
We collect only what we need to quote and complete lighting work:
- Information you submit: name, email address, phone number, property address or city, the service you're interested in, and any message, photos, or project details you include.
- Communication records: emails, text messages, and call notes related to your estimate or installation.
- Automatically collected data: IP address, browser and device type, pages visited, referring site, and similar analytics generated when you browse the site.
We do not knowingly collect information from anyone under 18, and we do not collect payment card numbers through this website.
How we use your information
- Prepare and send your lighting estimate.
- Schedule site visits, installation, service, takedown, and storage.
- Respond to questions and provide customer support.
- Send occasional seasonal reminders or offers, which you can opt out of at any time.
- Maintain records, prevent fraud or abuse, and comply with legal obligations.
- Understand which pages and campaigns perform well so we can improve the site.
How we share it
We do not sell your personal information. We share it only with service providers who help us run the business — such as our website host, form and lead-routing tools, email and text messaging providers, scheduling or CRM software, and analytics providers — and only so they can perform those services for us. We may also disclose information when required by law or to protect our rights, safety, or property.
Text messages and calls
By providing your phone number you agree that we may call or text you about your quote or project. Message and data rates may apply. Reply STOP to any text to opt out of further messages; we may still contact you about active work in progress.
Cookies and analytics
This site uses cookies and similar technologies for basic functionality and to measure traffic. Third-party embeds — such as our Google reviews widget — may set their own cookies. Most browsers let you block or delete cookies; parts of the site may not work as expected if you do.
Photography of your property
We may photograph completed installations for our portfolio, website, and social media. Photos are limited to exterior lighting work and never include your name or address. Email us if you would prefer that we not photograph your home, or if you want an existing photo removed.
Data retention and security
We keep quote and customer records for as long as needed to service your account and meet legal and accounting requirements, then delete or anonymize them. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your choices and rights
You can request access to, correction of, or deletion of your information, or ask us to stop marketing to you, at any time by emailing leveluplighting8@gmail.com. We will respond within a reasonable time. Depending on where you live, you may have additional rights under state privacy law; we honor those requests regardless of residency.
Changes to this policy
We may update this policy as our services change. The revised version will be posted here with a new “last updated” date.
Contact us
Level Up Lighting LLC, serving Utah. Call 801-472-5548 or email leveluplighting8@gmail.com. Hours: 9:00 AM – 7:00 PM, Monday – Saturday.